Support Center

Get help with Koru. Find answers to common questions and learn how to make the most of your family budget.

Contact Support

✉

For any questions or assistance:

[email protected]

⏱

We typically respond within 24 hours during business days.

How do I reset my password?

Since we use Apple and Google Sign-in, you'll need to manage your password through your Apple ID or Google Account settings.

Can I change my email address?

Your email is linked to your Apple/Google account. To change it, update your Apple ID or Google Account email.

How many family members can I add?

Free tier allows up to 2 family members. Premium subscription supports unlimited family members.

How do I remove a family member?

Go to Family Settings, select the member, and tap "Remove Member". Only group admins can remove members.

How do I create custom categories?

Premium users can create unlimited custom categories. Go to Categories and tap "Add New Category".

Can I export my budget data?

Premium users will soon be able to export data in CSV format (coming in future update).

How do I upgrade to Premium?

Open Settings, tap "Upgrade to Premium", and follow the payment process.

How do I cancel my subscription?

Manage your subscription through App Store (iOS) or Play Store (Android) settings.